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Browsing by Author "Ferraris, Alberto"

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Can Alexa serve customers better? AI-driven voice assistant service interactions

Malodia, Suresh; Ferraris, Alberto; Sakashita, Mototaka; Dhir, Amandeep; Gavurová, Beáta (Emerald Publishing, 2023)
Unveiling opportunities and obstacles in emerging markets: analysis of women’s home-based enterprises using Delphi-DEMATEL approach

Sabary, Gul Shah; Ključnikov, Aleksandr; Asad, Arif Ibne; Kloudová, Jitka; Ferraris, Alberto (Emerald Publishing, 2025)

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