Impact of emotional intelligence to citizenship performance behaviour of university students

Abstract

The primary role of universities is to nurture productive citizens. Youth view university education as a vital step to become future's managers. Display of ability to thrive in team efforts has been viewed helpful in securing preferred jobs, and career development for the youth. Emotional Intelligence (EI) has been identified as an important factor in the context. Objectives of the study were to empirically assess the EI level, and citizenship performance behaviour (CPB) of university students, and to analyse the relationship between them. Hundred and seventy six university students (103 girls, and 73 boys) were selected from Zlin, Czech Republic. Genos EI Inventory, and Poropot, and Jone's index were used to measure the key variables among respondents. Descriptive and inferential analyses of survey data were conducted using SPSS software. Variations were observed between boys, and girls in the EI levels, and CPB. Fluctuation of EI levels indicated the volatility of the reasoning ability of university students in competitive emotional encounters. Study concludes positive relationship of CPB, and EI in a collectivist and non-for profit context. Improving awareness and usage of EI, and CPB university students would facilitate grooming societally contributory citizens.