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dc.title | Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study | en |
dc.contributor.author | Pham, Tan Nhat | |
dc.contributor.author | Tučková, Zuzana | |
dc.contributor.author | Chiappetta Jabbour, Charbel Jose Chiappetta | |
dc.relation.ispartof | Tourism Management | |
dc.identifier.issn | 0261-5177 Scopus Sources, Sherpa/RoMEO, JCR | |
dc.date.issued | 2019 | |
utb.relation.volume | 72 | |
dc.citation.spage | 386 | |
dc.citation.epage | 399 | |
dc.type | article | |
dc.language.iso | en | |
dc.publisher | Elsevier | |
dc.identifier.doi | 10.1016/j.tourman.2018.12.008 | |
dc.relation.uri | https://www.sciencedirect.com/science/article/pii/S0261517718303121 | |
dc.subject | ability-motivation-opportunity theory | en |
dc.subject | green hotels | en |
dc.subject | green human resource management (GHRM) | en |
dc.subject | mixed-methods study | en |
dc.subject | organizational citizenship behavior toward the environment (OCBE) | en |
dc.description.abstract | Despite the important contribution made by green human resource management (GHRM) towards organizational citizenship behavior for the environment (OCBE), few published studies have investigated this significant contemporary topic in the hospitality industry, which constitutes a major gap in the literature on the greening of the hospitality industry. Drawing on Ability-Motivation-Opportunity theory, this study develops and tests direct and interactive effects of GHRM practices on OCBE. A mixed methodology is applied, with a survey of 203 employees working in 4–5 star hotels being conducted first to test six hypotheses, followed by qualitative research into two specific cases. The results indicate a mixture of expected and unexpected findings, including: (i) the direct effects of GHRM practices on OCBE; (ii) the interaction of three GHRM practices (training, performance management and employee involvement), which can enhance employees’ voluntary green behavior, dependent on the level of green performance management and green employee involvement; and (iii) that green training is seen as a key mechanism to boost employees’ voluntary green behavior. The originality of this manuscript is based on its status as one of the first mixed-methodology works on GHRM in the hospitality industry in an emerging economy. © 2018 Elsevier Ltd | en |
utb.faculty | Faculty of Management and Economics | |
dc.identifier.uri | http://hdl.handle.net/10563/1008455 | |
utb.identifier.obdid | 43879094 | |
utb.identifier.scopus | 2-s2.0-85059785889 | |
utb.identifier.wok | 000458709600036 | |
utb.source | j-scopus | |
dc.date.accessioned | 2019-07-08T11:59:48Z | |
dc.date.available | 2019-07-08T11:59:48Z | |
dc.description.sponsorship | Internal Grant Agency of FaME TBU [IGA/FaME/2018/009]; Montpellier Research in Management (France) | |
utb.contributor.internalauthor | Pham, Tan Nhat | |
utb.contributor.internalauthor | Tučková, Zuzana | |
utb.fulltext.affiliation | Nhat Tan Pham a, Zuzana Tučková a, Charbel José Chiappetta Jabbour b∗ a Tomas Bata University in Zlín, Zlín, Czech Republic b Montpellier Business School, 2300 Avenue des Moulins, Montpellier, 34000, France ∗ Corresponding author. E-mail addresses: nhatpham1729@gmail.com, pham@utb.cz (N.T. Pham), tuckova@utb.cz (Z. Tučková), c.chiappetta-jabbour@montpellier-bs.com (C.J. Chiappetta Jabbour). | |
utb.fulltext.dates | Received 19 August 2018 Received in revised form 9 December 2018 Accepted 12 December 2018 Available online 11 January 2019 | |
utb.scopus.affiliation | Tomas Bata University in Zlín, Zlín, Czech Republic; Montpellier Business School, 2300 Avenue des Moulins, Montpellier, 34000, France |