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Process owner and his competencies

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dc.title Process owner and his competencies en
dc.contributor.author Hrabal, Martin
dc.contributor.author Trčka, Lukáš
dc.contributor.author Tuček, David
dc.relation.ispartof Knowledge for Market Use 2014: Media and Communication in the 21st Century
dc.date.issued 2014
dc.citation.spage 415
dc.citation.epage 428
dc.event.title 9th Annual International Scientific Conference on Knowledge for Market Use - Media and Communication in the 21st Century
dc.event.location Palacky Univ
utb.event.state-en Czech Republic
utb.event.state-cs Česká republika
dc.event.sdate 2014-09-11
dc.event.edate 2014-09-12
dc.type conferenceObject
dc.language.iso en
dc.publisher Univ Palackeho V Olomouci
dc.subject business process management en
dc.subject process owner en
dc.subject competence model en
dc.subject knowledge workers en
dc.description.abstract While many organizations adapt process orientation, several components must be implemented. Besides of process design and model, performance measurement, continuous improvement or strategic alignment, it is process ownership pillar which must be established. Process owner is a cross-functional role with responsibility for an end-to-end process. Assignment of process owners is real challenge for many reasons. Therefore, the aim of this contribution is to investigate these challenges especially in business process management implementation context and process owner's competencies and knowledge. An overview of process owners 'competence model is presented as well as a case study of companies with BPM program of various maturity. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1009460
utb.identifier.obdid 43872545
utb.identifier.wok 000492971100042
utb.source B-wok
dc.date.accessioned 2019-11-29T14:47:23Z
dc.date.available 2019-11-29T14:47:23Z
dc.description.sponsorship [IGA/FaME/2014/008]
utb.contributor.internalauthor Hrabal, Martin
utb.contributor.internalauthor Trčka, Lukáš
utb.contributor.internalauthor Tuček, David
utb.wos.affiliation [Hrabal, Martin; Trcka, Lukas; Tucek, David] Tomas Bata Univ Zlin, Fac Management & Econ, Nam TG Masaryka 5555, Zlin 76001, Czech Republic
utb.fulltext.projects IGA/FaME/2014/008
utb.identifier.jel -
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