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Communication tools as drivers of employees' knowledge sharing: Evidence from the Czech Republic

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dc.title Communication tools as drivers of employees' knowledge sharing: Evidence from the Czech Republic en
dc.contributor.author Matošková, Jana
dc.relation.ispartof Problems and Perspectives in Management
dc.identifier.issn 1727-7051 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2020
utb.relation.volume 18
utb.relation.issue 1
dc.citation.spage 415
dc.citation.epage 427
dc.type article
dc.language.iso en
dc.publisher LLC CPC Business Perspectives
dc.identifier.doi 10.21511/ppm.18(1).2020.36
dc.relation.uri https://businessperspectives.org/problems-and-perspectives-in-management/issue-340/communication-tools-as-drivers-of-employees-knowledge-sharing-evidence-from-the-czech-republic
dc.subject communication media en
dc.subject information sharing en
dc.subject instruments en
dc.subject knowledge management en
dc.subject knowledge sharing en
dc.subject user-friendliness en
dc.description.abstract For many organizations, knowledge sharing is essential to keep their competitive ability. As characteristics of available communication media might influence knowledge flows in the organization, this study examines if the frequency of some communication media usage and their perceived usefulness relate to the extent of knowledge sharing. The study applied a quantitative research design and used opinion-based questionnaires. In total, 178 participants from the Czech Republic were involved, mainly from manufacturing industry. Significant positive correlations between “how often employees use the defined instruments for gathering and communicating information in work” and “how useful employees find the defined instruments for gathering and communicating information in work” to “the extent of knowledge sharing in the organization” were identified. Additionally, the frequency of the use of communication media predicted the extent of knowledge sharing in the organization. Specifically, the frequency of the use of meetings significantly predicted the extent of knowledge sharing (β =.54, p <.001). Moreover, perceived usefulness of communication media projected the frequency of the use of communication media. The findings confirm that if employees see the offered communication tools as being useful, they are willing to use them more often, and it has a positive effect on the extent of knowledge sharing. Therefore, the design of communication tools should take into account the needs and requirements of the workforce who will use it. Additionally, organizations should organize effective meetings if they want to enhance knowledge sharing in the organization. © Jana Matošková, 2020 en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1009667
utb.identifier.obdid 43882081
utb.identifier.scopus 2-s2.0-85083520289
utb.source j-scopus
dc.date.accessioned 2020-05-06T19:41:53Z
dc.date.available 2020-05-06T19:41:53Z
dc.rights Attribution 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by/4.0/
dc.rights.access openAccess
utb.contributor.internalauthor Matošková, Jana
utb.fulltext.affiliation Jana Matošková Ph.D., Assistant Professor, Department of Management and Marketing, Faculty of Management and Economics, Tomas Bata University in Zlín, Czech Republic.
utb.fulltext.dates Received on: 14th of January, 2020 Accepted on: 25th of March, 2020 Published on: 6th of April, 2020
utb.fulltext.sponsorship This work was supported by Tomas Bata University in Zlín [grant numbers RO/2016/07, RO/2018/04].
utb.scopus.affiliation Department of Management and Marketing, Faculty of Management and Economics, Tomas Bata University in Zlín, Czech Republic
utb.fulltext.projects RO/2016/07
utb.fulltext.projects RO/2018/04
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.ou Department of Management and Marketing
utb.identifier.jel M10
utb.identifier.jel M12
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Attribution 4.0 International Kromě případů, kde je uvedeno jinak, licence tohoto záznamu je Attribution 4.0 International