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Selected aspects of strategic management in the service sector

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dc.title Selected aspects of strategic management in the service sector en
dc.contributor.author Dvorský, Ján
dc.contributor.author Petráková, Zora
dc.contributor.author Khan, Khurram Ajaz
dc.contributor.author Formánek, Ivo
dc.contributor.author Mikoláš, Zdeněk
dc.relation.ispartof Journal of Tourism and Services
dc.identifier.issn 1804-5650 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2020
utb.relation.volume 11
utb.relation.issue 20
dc.citation.spage 109
dc.citation.epage 123
dc.type article
dc.language.iso en
dc.publisher Vysoká škola obchodní v Praze
dc.identifier.doi 10.29036/jots.v11i20.146
dc.relation.uri https://jots.cz/index.php/JoTS/article/view/146
dc.subject small and medium enterprises en
dc.subject service sector en
dc.subject strategy en
dc.subject strategic management en
dc.subject Czech Republic en
dc.subject Slovak Republic en
dc.description.abstract The focus of the present paper is to identify and defines the important factors of strategic management in SMEs with a specific focus on the service sector and to compare its current situation in the Czech Republic and Slovak republic firms. To shape the study, survey-based research planned and conducted in the Czech Republic and Slovak republic over SMEs in the service sector. The data were collected from the owners or top-level managers, the total sample used in the study was 822, 454 respondents from the Czech firms and 368 firms from the Slovak republic. The study employs basic statistics tools, percentages and mean values, used Z-score to compare the respondents in the Czech Republic and Slovak republic. The major findings of the study reveal that majority of the firms in both the countries use strategic management as an integral part of corporate governance and believe that strategic management usage improves the competitiveness of the firms and its stability in domestic and foreign markets. Another interesting finding reveals that the business sector is not a statistically significant factor in evaluating the sources of strategic risk, found from the firms of both countries. The paper adds to the existing literature of SMEs, investigated the use of strategic management tools for their sustainability and competitiveness. As the key aspects of strategic management are much used in large size organization but less explored in the smaller segment. The outcome of the study can help to understand the SMEs' attitude towards strategic management usage. It is very useful for long term survival, stability, and expansion, as both countries' economy is heavily depending on the SMEs. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1009823
utb.identifier.obdid 43881228
utb.identifier.scopus 2-s2.0-85090247018
utb.identifier.wok 000543509700006
utb.source J-wok
dc.date.accessioned 2020-07-29T07:30:41Z
dc.date.available 2020-07-29T07:30:41Z
utb.ou Department of Business Administration
utb.contributor.internalauthor Dvorský, Ján
utb.contributor.internalauthor Khan, Khurram Ajaz
utb.fulltext.affiliation Jan Dvorský, Zora Petráková , Khurram Ajaz Khan , Ivo Formánek, Zdeněk Mikoláš Tomas Bata University in Zlín, Zlín, Czech Republic Slovak University of Technology, Bratislava, Slovak Republic Tomas Bata University in Zlín, Zlín, Czech Republic University of Entrepreneurship and Law, Prague, Czech Republic University of Entrepreneurship and Law, Prague, Czech Republic
utb.fulltext.dates Received: 21 April 2020 Revision received: 10 May 2020 Accepted: 15 May 2020
utb.wos.affiliation [Dvorsky, Jan; Khan, Khurram Ajaz] Tomas Bata Univ Zlin, Fac Management & Econ, Dept Business Adm, Mostni 5139, Zlin 76001, Czech Republic; [Petrakova, Zora] Slovak Univ Technol Bratislava, Fac Civil Engn, Inst Forens Engn, Radlinskeho 11, Bratislava 81005, Slovakia; [Formanek, Ivo; Mikolas, Zdenek] Univ Entrepreneurship & Law, Dept Entrepreneurship & Management, Inst Entrepreneurship & Mkt, Vltavska 585-14, Prague 15000, Czech Republic
utb.scopus.affiliation Department of Business Administration, Faculty of management and economics, Tomas Bata University in Zlin, Mostni 5139, Zlin, 76001, Czech Republic; Institute of forensic Engineering, Faculty of Civil Engineering, Slovak University of Technology, Radlinskeho 11, Bratislava, 81005, Slovakia; Department of Entrepreneurship and Management, Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law, Vltavska 585/14, Praha, 150 00, Czech Republic
utb.identifier.jel L26
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