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Linking individual demographics to antecedents of mobile banking usage: Evidence from developing countries in southeast Europe

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dc.title Linking individual demographics to antecedents of mobile banking usage: Evidence from developing countries in southeast Europe en
dc.contributor.author Çera, Gentjan
dc.contributor.author Khan, Khurram Ajaz
dc.contributor.author Solenički, Martina
dc.relation.ispartof Global Business Review
dc.identifier.issn 0972-1509 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2021
dc.type article
dc.language.iso en
dc.publisher Sage Publications India Pvt. Ltd
dc.identifier.doi 10.1177/09721509211008686
dc.relation.uri https://journals.sagepub.com/doi/10.1177/09721509211008686
dc.subject mobile banking en
dc.subject UTAUT2 en
dc.subject gender en
dc.subject employment status en
dc.subject living settlement en
dc.subject financial experience en
dc.subject Southeast Europe en
dc.description.abstract This study investigates the linkages between the antecedents of the extended unified theory of acceptance and use of technology (UTAUT2) model and an individual demographics in four developing countries in Southeast Europe. Three unexplored linkages are introduced, such as employment status, living settlement and financial experience. The article applies the partial least square and non-parametric methods to examine the proposed associations from a dataset of 959 individuals. Evidence reveals that those individuals who are employed, live in urban areas, and have financial experience scored higher in the UTAUT2 constructs. The article suggests the inclusion of additional moderating factors into the UTAUT2 model, which gives a better understanding of the individuals’ technology adaption to scholars and practitioners. © 2021 International Management Institute, New Delhi. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1010373
utb.identifier.obdid 43882540
utb.identifier.scopus 2-s2.0-85106258220
utb.identifier.wok 000652890800001
utb.source j-scopus
dc.date.accessioned 2021-06-22T16:32:30Z
dc.date.available 2021-06-22T16:32:30Z
dc.format.extent 21
utb.contributor.internalauthor Çera, Gentjan
utb.contributor.internalauthor Khan, Khurram Ajaz
utb.wos.affiliation [Cera, Gentjan; Khan, Khurram Ajaz] Tomas Bata Univ, Fac Econ & Management, Zlin 76001, Czech Republic; [Cera, Gentjan] Agr Univ Tirana, Fac Econ & Agribusiness, Tirana, Albania; [Solenicki, Martina] Univ Zagreb, Fac Econ & Business, Zagreb, Croatia
utb.scopus.affiliation Faculty of Management and Economics, Tomas Bata University, Zlin, Czech Republic; Faculty of Economy and Agribusiness, Agricultural University of Tirana, Tirana, Albania; Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia
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