Kontaktujte nás | Jazyk: čeština English
dc.title | Supplier-relationship management, competitive advantage and firm performance in the service industry: A conceptual study | en |
dc.contributor.author | Appiah-Nimo, Christina | |
dc.contributor.author | Ofori, Daniel | |
dc.contributor.author | Kwarteng, Michael Adu | |
dc.contributor.author | Chovancová, Miloslava | |
dc.relation.ispartof | 15th Annual International Bata Conference for Ph.D. Students and Young Researchers (DOKBAT) | |
dc.identifier.isbn | 978-80-7454-980-9 | |
dc.date.issued | 2019 | |
dc.citation.spage | 40 | |
dc.citation.epage | 49 | |
dc.event.title | 15th Annual International Bata Conference for Ph.D. Students and Young Researchers (DOKBAT) | |
dc.event.location | Zlín | |
utb.event.state-en | Czech Republic | |
utb.event.state-cs | Česká republika | |
dc.event.sdate | 2019-11-07 | |
dc.event.edate | 2019-11-07 | |
dc.type | conferenceObject | |
dc.language.iso | en | |
dc.publisher | Tomas Bata Univ Zlin | |
dc.identifier.doi | 10.7441/dokbat.2019.004 | |
dc.relation.uri | https://digilib.k.utb.cz/handle/10563/45972 | |
dc.subject | supplier relationship management | en |
dc.subject | competitive advantage | en |
dc.subject | firm performance | en |
dc.subject | hotels | en |
dc.description.abstract | This conceptual paper sought to study the relationship among supplier relationship management, competitive advantage and firm performance. The study reviewed literature related to these three variables. Several databases concerning the fields were used to acquire relevant literature on the topic. Methods to conduct future research were also highlighted. The literature reviewed discovered supplier relationship management had a relationship with firm performance although not quite significant but had a stronger influence on competitive advantage. However, competitive advantage appeared most influential as it had a direct relationship with firm performance. Conclusions drawn from the literature are that hotels can improve their performance and survival by having a competitive edge over their competitors. And to achieve this competitive advantage, hotels need to have a collaborative relationship with their suppliers. This conceptual paper ends with recommendations for future research to test whether these variables have any empirical relationships, especially in the hospitality sector. | en |
utb.faculty | Faculty of Management and Economics | |
dc.identifier.uri | http://hdl.handle.net/10563/1010558 | |
utb.identifier.rivid | RIV/70883521:28120/19:63524038!RIV20-MSM-28120___ | |
utb.identifier.obdid | 43880901 | |
utb.identifier.wok | 000692876300004 | |
utb.source | C-wok | |
dc.date.accessioned | 2021-10-08T21:13:48Z | |
dc.date.available | 2021-10-08T21:13:48Z | |
utb.contributor.internalauthor | Appiah-Nimo, Christina | |
utb.contributor.internalauthor | Kwarteng, Michael Adu | |
utb.contributor.internalauthor | Chovancová, Miloslava | |
utb.fulltext.affiliation | Christina Appiah-Nimo, Daniel Ofori, Michael Adu Kwarteng, Miloslava Chovancová Contact information Christina Appiah-Nimo Tomas Bata University in Zlín, Faculty of Management and Economics Mostní 5139, 76001, Zlín, Czech Republic E-mail: appiah_nimo@utb.cz ORCID: 0000-0001-5597-3553 Daniel Ofori University of Cape Coast, School of Business Cape Coast, Ghana E-mail: dofori@ucc.edu.gh ORCID: 0000-0002-7546-6716 Michael Adu Kwarteng, Ph.D. Tomas Bata University in Zlín, Faculty of Management and Economics Mostní 5139, 76001, Zlín, Czech Republic E-mail: kwarteng@utb.cz ORCID: 0000-0002-6787-0401 doc. Ing. Miloslava Chovancová, CSc. Tomas Bata University in Zlín, Faculty of Management and Economics Mostní 5139, 76001, Zlín, Czech Republic E-mail: chovancova@utb.cz ORCID: 0000-0002-9244-9563 | |
utb.fulltext.dates | - | |
utb.fulltext.sponsorship | - | |
utb.wos.affiliation | [Appiah-Nimo, Christina; Kwarteng, Michael Adu; Chovancova, Miloslava] Tomas Bata Univ Zlin, Fac Management & Econ, Mostni 5139, Zlin 76001, Czech Republic; [Ofori, Daniel] Univ Cape Coast, Sch Business, Cape Coast, Ghana | |
utb.fulltext.projects | - | |
utb.fulltext.faculty | Faculty of Management and Economics | |
utb.fulltext.ou | - |