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Supplier-relationship management, competitive advantage and firm performance in the service industry: A conceptual study

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dc.title Supplier-relationship management, competitive advantage and firm performance in the service industry: A conceptual study en
dc.contributor.author Appiah-Nimo, Christina
dc.contributor.author Ofori, Daniel
dc.contributor.author Kwarteng, Michael Adu
dc.contributor.author Chovancová, Miloslava
dc.relation.ispartof 15th Annual International Bata Conference for Ph.D. Students and Young Researchers (DOKBAT)
dc.identifier.isbn 978-80-7454-980-9
dc.date.issued 2019
dc.citation.spage 40
dc.citation.epage 49
dc.event.title 15th Annual International Bata Conference for Ph.D. Students and Young Researchers (DOKBAT)
dc.event.location Zlín
utb.event.state-en Czech Republic
utb.event.state-cs Česká republika
dc.event.sdate 2019-11-07
dc.event.edate 2019-11-07
dc.type conferenceObject
dc.language.iso en
dc.publisher Tomas Bata Univ Zlin
dc.identifier.doi 10.7441/dokbat.2019.004
dc.relation.uri https://digilib.k.utb.cz/handle/10563/45972
dc.subject supplier relationship management en
dc.subject competitive advantage en
dc.subject firm performance en
dc.subject hotels en
dc.description.abstract This conceptual paper sought to study the relationship among supplier relationship management, competitive advantage and firm performance. The study reviewed literature related to these three variables. Several databases concerning the fields were used to acquire relevant literature on the topic. Methods to conduct future research were also highlighted. The literature reviewed discovered supplier relationship management had a relationship with firm performance although not quite significant but had a stronger influence on competitive advantage. However, competitive advantage appeared most influential as it had a direct relationship with firm performance. Conclusions drawn from the literature are that hotels can improve their performance and survival by having a competitive edge over their competitors. And to achieve this competitive advantage, hotels need to have a collaborative relationship with their suppliers. This conceptual paper ends with recommendations for future research to test whether these variables have any empirical relationships, especially in the hospitality sector. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1010558
utb.identifier.rivid RIV/70883521:28120/19:63524038!RIV20-MSM-28120___
utb.identifier.obdid 43880901
utb.identifier.wok 000692876300004
utb.source C-wok
dc.date.accessioned 2021-10-08T21:13:48Z
dc.date.available 2021-10-08T21:13:48Z
utb.contributor.internalauthor Appiah-Nimo, Christina
utb.contributor.internalauthor Kwarteng, Michael Adu
utb.contributor.internalauthor Chovancová, Miloslava
utb.fulltext.affiliation Christina Appiah-Nimo, Daniel Ofori, Michael Adu Kwarteng, Miloslava Chovancová Contact information Christina Appiah-Nimo Tomas Bata University in Zlín, Faculty of Management and Economics Mostní 5139, 76001, Zlín, Czech Republic E-mail: appiah_nimo@utb.cz ORCID: 0000-0001-5597-3553 Daniel Ofori University of Cape Coast, School of Business Cape Coast, Ghana E-mail: dofori@ucc.edu.gh ORCID: 0000-0002-7546-6716 Michael Adu Kwarteng, Ph.D. Tomas Bata University in Zlín, Faculty of Management and Economics Mostní 5139, 76001, Zlín, Czech Republic E-mail: kwarteng@utb.cz ORCID: 0000-0002-6787-0401 doc. Ing. Miloslava Chovancová, CSc. Tomas Bata University in Zlín, Faculty of Management and Economics Mostní 5139, 76001, Zlín, Czech Republic E-mail: chovancova@utb.cz ORCID: 0000-0002-9244-9563
utb.fulltext.dates -
utb.fulltext.sponsorship -
utb.wos.affiliation [Appiah-Nimo, Christina; Kwarteng, Michael Adu; Chovancova, Miloslava] Tomas Bata Univ Zlin, Fac Management & Econ, Mostni 5139, Zlin 76001, Czech Republic; [Ofori, Daniel] Univ Cape Coast, Sch Business, Cape Coast, Ghana
utb.fulltext.projects -
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.ou -
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