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dc.title | Exploring the psychological contract breach of nurses in healthcare: an exploratory study | en |
dc.contributor.author | Gulzar, Saba | |
dc.contributor.author | Hussain, Kanwal | |
dc.contributor.author | Akhlaq, Ather | |
dc.contributor.author | Abbas, Zuhair | |
dc.contributor.author | Ghauri, Shagufta | |
dc.relation.ispartof | Asia-Pacific Journal of Business Administration | |
dc.identifier.issn | 1757-4323 Scopus Sources, Sherpa/RoMEO, JCR | |
dc.identifier.issn | 1757-4331 Scopus Sources, Sherpa/RoMEO, JCR | |
dc.date.issued | 2022 | |
dc.type | article | |
dc.language.iso | en | |
dc.publisher | Emerald Group Publishing Ltd | |
dc.identifier.doi | 10.1108/APJBA-03-2021-0102 | |
dc.relation.uri | https://www.emerald.com/insight/content/doi/10.1108/APJBA-03-2021-0102/full/html | |
dc.relation.uri | https://www.emerald.com/insight/content/doi/10.1108/APJBA-03-2021-0102/full/pdf?title=exploring-the-psychological-contract-breach-of-nurses-in-healthcare-an-exploratory-study | |
dc.subject | psychological contract breach | en |
dc.subject | healthcare | en |
dc.subject | benefits | en |
dc.subject | motivation | en |
dc.subject | autonomy | en |
dc.subject | Pakistan | en |
dc.description.abstract | Purpose Recent advancements in the field of organizational psychology have transformed the employees' perceptions related to the reactions of the employment relationship. The main aim of the study is to explore the consequences of psychological contracts among the nursing staff and how to provide better patient care and quality service in the health-care system as nurses play a pivotal role in the context of Pakistan. Significantly, this study attempts to bridge the research gap by exploring consequences of psychological contracts. Drawing on the social exchange theory, this study examined the psychological contracts of nurses and their reactions to the perceived violation. Design/methodology/approach This research adopted a qualitative method and was based on an exploratory approach. Data were collected through in-depth semi-structured interviews from 21 nurses working in public, private and charity hospitals in Karachi, Pakistan. The thematic content analysis is employed for the analysis of data by using NVivo software. Findings The study identified the relational and transactional elements related to the psychological contract of nurses who predominantly consisted of supervisor support, autonomy, tangible/intangible rewards and trust. The intrinsic motivation which relates to their devotion to work was found as an additional element to balance their psychological contract. This research also establishes that the psychological contract of nurses is being violated in their work settings. Practical implications By highlighting the importance of psychological contract breach, the findings demonstrate that health-care institutions should take measures to cope with psychological contract breach issues at the workplace. Originality/value This study contributes to the body of knowledge by exploring psychological contract breach. Substantially, there are rare studies conducted on psychological contract breach among nurses in developing country context (Pakistan). However, this study adds to the previous studies related to the psychological contract of nurses in the context of Pakistan by using social exchange theories. Finally, this study enables the management of healthcare to balance the psychological contract issues effectively. | en |
utb.faculty | Faculty of Management and Economics | |
dc.identifier.uri | http://hdl.handle.net/10563/1011158 | |
utb.identifier.obdid | 43883658 | |
utb.identifier.scopus | 2-s2.0-85139143537 | |
utb.identifier.wok | 000860429700001 | |
utb.source | J-wok | |
dc.date.accessioned | 2022-10-18T12:15:15Z | |
dc.date.available | 2022-10-18T12:15:15Z | |
dc.format.extent | 27 | |
utb.ou | Department of Business Administration | |
utb.contributor.internalauthor | Abbas, Zuhair | |
utb.fulltext.affiliation | Saba Gulzar and Kanwal Hussain Department of Management and HRM, Institute of Business Management, Karachi, Pakistan Ather Akhlaq Institute of Business Management, Karachi, Pakistan Zuhair Abbas Department of Business Administration, Faculty of Management and Economics, Tomas Bata University in Zlin, Zlín, Czech Republic, and Shagufta Ghauri Department of Management and HRM, Institute of Business Management, Karachi, Pakistan Corresponding author Zuhair Abbas can be contacted at: abbas@utb.cz | |
utb.fulltext.dates | Received 15 March 2021 Revised 10 July 2021 14 September 2021 22 November 2021 26 February 2022 25 June 2022 Accepted 14 August 2022 Article publication date: 30 September 2022 | |
utb.fulltext.sponsorship | - | |
utb.wos.affiliation | [Gulzar, Saba; Hussain, Kanwal; Ghauri, Shagufta] Inst Business Management, Dept Management & HRM, Karachi, Pakistan; [Akhlaq, Ather] Inst Business Management, Karachi, Pakistan; [Abbas, Zuhair] Tomas Bata Univ Zlin, Fac Management & Econ, Dept Business Adm, Zlin, Czech Republic | |
utb.scopus.affiliation | Department of Management and HRM, Institute of Business Management, Karachi, Pakistan; Institute of Business Management, Karachi, Pakistan; Department of Business Administration, Faculty of Management and Economics, Tomas Bata University in Zlin, Zlín, Czech Republic | |
utb.fulltext.projects | - | |
utb.fulltext.faculty | Faculty of Management and Economics | |
utb.fulltext.ou | Department of Business Administration |