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Exploring the psychological contract breach of nurses in healthcare: an exploratory study

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dc.title Exploring the psychological contract breach of nurses in healthcare: an exploratory study en
dc.contributor.author Gulzar, Saba
dc.contributor.author Hussain, Kanwal
dc.contributor.author Akhlaq, Ather
dc.contributor.author Abbas, Zuhair
dc.contributor.author Ghauri, Shagufta
dc.relation.ispartof Asia-Pacific Journal of Business Administration
dc.identifier.issn 1757-4323 Scopus Sources, Sherpa/RoMEO, JCR
dc.identifier.issn 1757-4331 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2022
dc.type article
dc.language.iso en
dc.publisher Emerald Group Publishing Ltd
dc.identifier.doi 10.1108/APJBA-03-2021-0102
dc.relation.uri https://www.emerald.com/insight/content/doi/10.1108/APJBA-03-2021-0102/full/html
dc.relation.uri https://www.emerald.com/insight/content/doi/10.1108/APJBA-03-2021-0102/full/pdf?title=exploring-the-psychological-contract-breach-of-nurses-in-healthcare-an-exploratory-study
dc.subject psychological contract breach en
dc.subject healthcare en
dc.subject benefits en
dc.subject motivation en
dc.subject autonomy en
dc.subject Pakistan en
dc.description.abstract Purpose Recent advancements in the field of organizational psychology have transformed the employees' perceptions related to the reactions of the employment relationship. The main aim of the study is to explore the consequences of psychological contracts among the nursing staff and how to provide better patient care and quality service in the health-care system as nurses play a pivotal role in the context of Pakistan. Significantly, this study attempts to bridge the research gap by exploring consequences of psychological contracts. Drawing on the social exchange theory, this study examined the psychological contracts of nurses and their reactions to the perceived violation. Design/methodology/approach This research adopted a qualitative method and was based on an exploratory approach. Data were collected through in-depth semi-structured interviews from 21 nurses working in public, private and charity hospitals in Karachi, Pakistan. The thematic content analysis is employed for the analysis of data by using NVivo software. Findings The study identified the relational and transactional elements related to the psychological contract of nurses who predominantly consisted of supervisor support, autonomy, tangible/intangible rewards and trust. The intrinsic motivation which relates to their devotion to work was found as an additional element to balance their psychological contract. This research also establishes that the psychological contract of nurses is being violated in their work settings. Practical implications By highlighting the importance of psychological contract breach, the findings demonstrate that health-care institutions should take measures to cope with psychological contract breach issues at the workplace. Originality/value This study contributes to the body of knowledge by exploring psychological contract breach. Substantially, there are rare studies conducted on psychological contract breach among nurses in developing country context (Pakistan). However, this study adds to the previous studies related to the psychological contract of nurses in the context of Pakistan by using social exchange theories. Finally, this study enables the management of healthcare to balance the psychological contract issues effectively. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1011158
utb.identifier.obdid 43883658
utb.identifier.scopus 2-s2.0-85139143537
utb.identifier.wok 000860429700001
utb.source J-wok
dc.date.accessioned 2022-10-18T12:15:15Z
dc.date.available 2022-10-18T12:15:15Z
dc.format.extent 27
utb.ou Department of Business Administration
utb.contributor.internalauthor Abbas, Zuhair
utb.fulltext.affiliation Saba Gulzar and Kanwal Hussain Department of Management and HRM, Institute of Business Management, Karachi, Pakistan Ather Akhlaq Institute of Business Management, Karachi, Pakistan Zuhair Abbas Department of Business Administration, Faculty of Management and Economics, Tomas Bata University in Zlin, Zlín, Czech Republic, and Shagufta Ghauri Department of Management and HRM, Institute of Business Management, Karachi, Pakistan Corresponding author Zuhair Abbas can be contacted at: abbas@utb.cz
utb.fulltext.dates Received 15 March 2021 Revised 10 July 2021 14 September 2021 22 November 2021 26 February 2022 25 June 2022 Accepted 14 August 2022 Article publication date: 30 September 2022
utb.fulltext.sponsorship -
utb.wos.affiliation [Gulzar, Saba; Hussain, Kanwal; Ghauri, Shagufta] Inst Business Management, Dept Management & HRM, Karachi, Pakistan; [Akhlaq, Ather] Inst Business Management, Karachi, Pakistan; [Abbas, Zuhair] Tomas Bata Univ Zlin, Fac Management & Econ, Dept Business Adm, Zlin, Czech Republic
utb.scopus.affiliation Department of Management and HRM, Institute of Business Management, Karachi, Pakistan; Institute of Business Management, Karachi, Pakistan; Department of Business Administration, Faculty of Management and Economics, Tomas Bata University in Zlin, Zlín, Czech Republic
utb.fulltext.projects -
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.ou Department of Business Administration
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