The impact of digital technologies on manufacturing SMEs business perfromance

Abstract

Businesses' ecosystems are ever-changing. In this highly competitive era, manufacturing Small-Medium Enterprises (SMEs) are gradually transforming their business operations with state-of-the-art digital technology. This study has established how digital technologies, such as big data analytics, the Internet of Things, and chatbots technologies, affect the business performance of manufacturing SMEs. However, the business performance of manufacturing SMEs is greatly impacted by digital technologies. The purpose of this research is to investigate how digital technologies affect manufacturing SMEs in emerging nations. The goal of digital technology influence is to boost manufacturing SME productivity. In order to find pertinent materials on the topic, this study's technique, which focuses on document analysis, is qualitative. Nineteen empirical papers were used in arriving at the objective of the study through the database of Web of Science, Google Scholar, and Scopus through keyword search. It was discovered that digital technologies significantly enhance the business performance of manufacturing SMEs. The current study has provided new directions, insights and structure for future studies since there is little research on digital technology on manufacturing SMEs. Additionally, the research will assist leaders in their efforts to defend the expenditure of funds on the construction of technology infrastructure for their organizations.