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Actual development trends in CRM conceptions in enterprises in the Czech Republic

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ČSN ISO 690:2011 citation

Citace článku v časopise:
KLČOVÁ, Hana, Eva VOŘECHOVÁ a Petr SODOMKA. Actual development trends in CRM conceptions in enterprises in the Czech Republic. Information Management in the Modern Organizations: Trends & Solutions, Vols 1 and 2. 2008, s. 858-873.

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