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ITIL (R) - General Overview
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| Title: | ITIL (R) - General Overview | ||||||||||
| Author: | Jašek, Roman; Králík, Lukáš; Nožička, Jakub | ||||||||||
| Document type: | Conference paper (English) | ||||||||||
| Source document: | Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014). 2015, vol. 1648 | ||||||||||
| ISSN: | 0094-243X (Sherpa/RoMEO, JCR) | ||||||||||
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| DOI: | https://doi.org/10.1063/1.4912776 | ||||||||||
| Abstract: | The paper presents the reader into the issue of ITIL (R) and provides it as a basic overview of the concepts, terminology and philosophyof IT Service management. All this information is contained in 5 key ITIL (R) publications on around 1400 pages. The aim therefore is a brief summary of the issue, which also serves as an introduction to the following articles (Differences Between ITIL (R) v2 and ITIL (R) v3, ITIL (R) and Information Security, ITIL (R) Tools and ITIL (R) Implementation). | ||||||||||
| Full text: | http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912776 | ||||||||||
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ČSN ISO 690:2011 citation
Citace článku v konferenčním sborníku:
JAŠEK, Roman, Lukáš KRÁLÍK a Jakub NOŽIČKA. ITIL (R) - General Overview. In: Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014) [online]. Rhodes: American Institute of Physics (AIP), 2015 [cit. 2024-11-24]. ISSN 0094-243X. Dostupné z: http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912776.
These citations are software generated and may contain errors. To verify accuracy, check the appropriate style guide.
JAŠEK, Roman, Lukáš KRÁLÍK a Jakub NOŽIČKA. ITIL (R) - General Overview. In: Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014) [online]. Rhodes: American Institute of Physics (AIP), 2015 [cit. 2024-11-24]. ISSN 0094-243X. Dostupné z: http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912776.
These citations are software generated and may contain errors. To verify accuracy, check the appropriate style guide.
