Does generation cohort matter for teleworking? Diving into challenges and advantages of teleworking concerning Gen Y and Gen Z

Abstract

This study aims to identify generational cohort differences in terms of telework’s advantages and challenges between Generation Y and Generation Z. To achieve this, a convenience sampling method with 248 teleworkers at the age of 18 who have prior experience, or are currently engaged in teleworking was used. The results showed that Generation Z perceived fewer technology, workload, supervision, and social network barriers compared to Generation Y. On the other hand, in comparison to older generations, younger generations believe that teleworking has more advantages. The findings advise policymakers and managers on teleworker attributes and age needs. Future research should focus on the effects of virtual work and how it affects the company context, with a focus on managers’ perspectives.