TBU Publications
Repository of TBU Publications
Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation
DSpace Repository
Contact Us | Language: čeština English
- DSpace Home
- →
- Recenzovaný odborný článek
- →
- Fakulta aplikované informatiky
- →
- View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.
| Title: | Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation | ||||||||||
| Author: | Jašek, Roman; Králík, Lukáš; Žák, Roman; Kolčavová, Alena | ||||||||||
| Document type: | Conference paper (English) | ||||||||||
| Source document: | Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014). 2015, vol. 1648 | ||||||||||
| ISSN: | 0094-243X (Sherpa/RoMEO, JCR) | ||||||||||
|
Journal Impact
This chart shows the development of journal-level impact metrics in time
|
|||||||||||
| ISBN: |
|
||||||||||
| DOI: | https://doi.org/10.1063/1.4912772 | ||||||||||
| Abstract: | This paper follows the article: Differences Between ITIL (R) V2 and ITIL (R) V3 with Respect to Service Strategy and Service Design. The main aim is to summarize the changes that relate to key publications, Service Transition and Service Operation. In conclusion, areevaluated the objectives of the current version of ITIL (R) v3 and the unofficial benefits. The purpose of these papers is to provide the necessary overview of the current situation in the field of IT management to facilitate and streamline the work of IT managers. | ||||||||||
| Full text: | http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912772 | ||||||||||
| Show full item record | |||||||||||
Files in this item
ČSN ISO 690:2011 citation
Citace článku v konferenčním sborníku:
JAŠEK, Roman, Lukáš KRÁLÍK, Roman ŽÁK a Alena KOLČAVOVÁ. Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation. In: Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014) [online]. Rhodes: American Institute of Physics (AIP), 2015 [cit. 2024-11-21]. ISSN 0094-243X. Dostupné z: http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912772.
These citations are software generated and may contain errors. To verify accuracy, check the appropriate style guide.
JAŠEK, Roman, Lukáš KRÁLÍK, Roman ŽÁK a Alena KOLČAVOVÁ. Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation. In: Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014) [online]. Rhodes: American Institute of Physics (AIP), 2015 [cit. 2024-11-21]. ISSN 0094-243X. Dostupné z: http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912772.
These citations are software generated and may contain errors. To verify accuracy, check the appropriate style guide.
