Statistics

Total Visits

Views
The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam 1251

Total Visits Per Month

May 2024 June 2024 July 2024 August 2024 September 2024 October 2024 November 2024
The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam 52 83 33 28 43 36 14

File Visits

Views
Fulltext_1008662.pdf 595

Top country views

Views
United States 484
Vietnam 154
Indonesia 84
Armenia 48
China 48
India 35
Malaysia 32
Germany 31
Australia 28
United Kingdom 23

Top cities views

Views
Ashburn 366
Hanoi 85
Ho Chi Minh City 39
Jakarta 17
Louisville 15
Colombo 13
Bandung 11
Delhi 11
Menlo Park 11
Seoul 9